Airport Operations Leader: Travel the World

United Airlines; Sacramento (CA); On-site; USD 102,000 - 133,000; Full time

Benefits offered by this job

Flight privileges

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Parental leave

Employee assistance program

Commuter benefits

Paid holidays

Paid time off

401(k)

Job summary

United Airlines is seeking an Airport Operations Manager to lead day-to-day operations at an assigned domestic outstation. You will drive safety, service quality, staffing, and budget, while coordinating with federal and airport agencies and contracted ground handlers.

A strong leadership background in airport environments and the ability to adapt to a dynamic setting are essential. Join a team focused on reliable operations, customer service excellence, and collaboration with multiple

Qualifications

• Minimum of 5 years of leadership experience in Airport Operations/Services.
• Knowledge of airport operations and related technology.
• Ability to work in a dynamic, fast paced operational environment.
• Knowledge of station controls and Internal Audit standards.
• Strong communication and interpersonal skills.
• Demonstrated ability to develop and motivate personnel.
• Must be flexible to work all shifts, including weekends and holidays.
• Must live in the vicinity of the airport.
• Travel required as needed.
• Must be legally eligible to work in the United States without sponsorship.

Responsibilities

• Responsible for day-to-day operational, financial and personnel performance of assigned domestic outstation.
• Establishes goals and standards to maintain and control operational standards, service levels, costs, and safety requirements, including security checkpoint and GSC responsibilities.
• Monitors performance against plans and initiates corrective actions to improve results.
• Determines and justifies equipment, facilities, staffing, and training needs to achieve station operations goals.
• Coordinates and provides functional guidance and supervision of contracted ground handling agents.
• Represents airport activities to federal, state, and city agencies as well as the FAA.
• Responsible for day-to-day operational performance of assigned domestic outstation.
• Maintains a safe, clean and reliable operation.
• Lead a positive employee relations work environment and collaborative relationships with applicable labor groups.
• Lead station activities to ensure outstanding customer service, which includes, mainline, express and partner airlines.
• Responsible for maintaining station facilities, equipment, and professional appearance standards for all United employees.
• Responsible for performance management and ongoing professional developmental support of direct reports and “dotted line” reports.
• Responsible for compliance with Stations controls and Internal Audit standards.
• Leads station budget, staffing forecasts and resource requirements.
• Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities (FAA / TSA / CBP) / internal divisions.
• Leads vendor service contracts as required.

Skills

Leadership experience

Knowledge of airport operations

Communication skills

Adaptability in fast-paced environment

Shift flexibility

Travel willingness

Live near airport

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Job description

United Airlines is seeking an Airport Operations Manager to lead day-to-day operations at an assigned domestic outstation. You will drive safety, service quality, staffing, and budget, while coordinating with federal and airport agencies and contracted ground handlers.

A strong leadership background in airport environments and the ability to adapt to a dynamic setting are essential. Join a team focused on reliable operations, customer service excellence, and collaboration with multiple