Airport Operations Clerk - Data Entry & Traveler Support

American Airlines; New Castle (DE); Remote; USD 28,000 - 39,000; Full time

Job summary

American Airlines in New Castle, USA, is hiring for an Agent, Airport Operations. The role involves screening travelers, assisting passengers, and handling ticketing and registration procedures in line with security requirements.

Candidates should have a High School diploma and be able to work varied shifts, including weekends. The job requires physical ability to lift up to 70 lbs and strong customer service skills.

Qualifications

• Strong customer service and communication skills.
• Ability to work in a fast-paced airport environment.
• Willingness to work varied shifts, including weekends.

Responsibilities

• Accountable for security screening and traveler administration at registration and in the doorway region.
• Gives help to travelers as mentioned or required.
• Process reservations, issue tickets and complete registration steps consistent with documentation and security rules.
• Explain policies to travelers and educate about applicable rules.
• Lift and convey packs/boxes up to 70 lbs as needed.
• Represent availability for extended hours.

Skills

Customer service

Communication

Teamwork

Ability to lift 70 lbs

Stamina for shifts

Education

High School Diploma

Job description

American Airlines in New Castle, USA, is hiring for an Agent, Airport Operations. The role involves screening travelers, assisting passengers, and handling ticketing and registration procedures in line with security requirements.

Candidates should have a High School diploma and be able to work varied shifts, including weekends. The job requires physical ability to lift up to 70 lbs and strong customer service skills.