Airport Operations Analytics & Transformation Lead

JFK International Air Terminal; Hempfield Township (Westmoreland County); On-site; USD 140,000 - 150,000; Full time

Job summary

JFK International Air Terminal (JFKIAT) seeks a Senior Manager to lead data-driven transformation of Terminal 4 operations, driving performance and passenger experience through analytics and strategic governance.

You will mentor a team of data professionals, define KPI-based reporting, and collaborate with airlines and partners to implement sustainable improvements in processes and performance metrics.

Qualifications

• Master’s degree or equivalent experience in analytics/operations.
• 5+ years of experience performing Operations business analysis/intelligence.
• Experience with aviation systems, terminal operations, regulations, and industry standards.

Responsibilities

• Lead transformation and process improvement initiatives to enhance operational efficiency.
• Partner with airlines and internal stakeholders to establish SOPs and contingency plans.
• Develop and execute data analytics strategies to support long-term objectives.
• Manage a team delivering operational insights, dashboards, and reporting.

Skills

Leadership

Data analytics

Process improvement

Stakeholder collaboration

Project management

Microsoft Office

Communication skills

Aviation operations knowledge

Time management

Problem solving

Education

Master’s degree in engineering, business administration, business analytics, statistics, or related field or experience.

Tools

Process improvement software

Data analysis tools

Project management software

Job description

JFK International Air Terminal (JFKIAT) seeks a Senior Manager to lead data-driven transformation of Terminal 4 operations, driving performance and passenger experience through analytics and strategic governance.

You will mentor a team of data professionals, define KPI-based reporting, and collaborate with airlines and partners to implement sustainable improvements in processes and performance metrics.