Airport Operations Agent

Jobtailor; Las Vegas (NV); On-site; USD 21,000 - 34,000; Full time

Job summary

Jobtailor in Las Vegas is seeking an Operations Associate to monitor flight activity, manage gate assignments, and prepare detailed daily reports at the airport. This role requires strong communication, accuracy, and the ability to work under pressure in a fast-paced environment.

Responsibilities include updating the Flight Information Display System, coordinating with departments during emergencies, and maintaining records and billing documentation as needed while adhering to security

Qualifications

• HS Diploma or GED required.
• Strong interpersonal and communication skills.
• Ability to work under pressure.
• Independent judgment and multitasking.
• Detail-oriented with good handwriting.
• Read/write English fluently.

Responsibilities

• Monitor flight activity and update data entries.
• Prepare daily domestic/international reports.
• Update FIDS and gate changes.
• Coordinate emergencies and fuel stops.
• Manage gate assignments for charter flights.
• Ensure security procedures are followed.
• Maintain records of flights and services.
• Assist with billing documents when needed.

Skills

Flight Monitoring

Gate Control

Reports & Billing

Data Entry

Security Compliance

Emergency Coordination

Customer Service

English Proficiency

Education

HS Diploma

GED

Tools

FIDS System

Two-way Radios

Surveillance Cameras

Job description

• Monitor inbound and outbound flight activity, including computer data input and manual revisions
• Prepare daily reports on domestic and international arrivals and departures
• Update Flight Information Display System (FIDS) information and enter schedule and gate changes
• Coordinate with departments and contractors during emergencies and fuel stops at the terminal
• Manage gate control and assign gates for charter flights
• Notify Sky Caps about wheelchair and other assistance requests
• Collect and prepare data via two-way radios and other methods
• Update schedules to meet aircraft requirements
• Maintain records of aircraft, flights serviced, and services performed
• Monitor computers, phone calls, and surveillance cameras
• Complete customer billing documents when necessary
• Comply with WFS site security procedures
• Observe staff, security contractors, and visitors
• Report security breaches, suspicious activity, and non-compliance to management or through the WFS whistleblower program

Requirements

• HS Diploma, GED or Equivalent
• Above average interpersonal and communication skills
• Ability to work under pressure
• Ability to work alone and use independent judgment
• Ability to handle multiple tasks simultaneously
• Ability to read, write, fluently speak and understand English
• Ability to concentrate on detail
• Ability to learn PC applications and apply knowledge
• Legible handwriting for forms and paperwork
• Familiarity with personal computer software helpful
• Regular and timely attendance
• Ability to lift up to 35 lbs.
• Ability to sit for prolonged periods
• Ability to stand and walk for long periods
• Ability to work in stressful conditions and under pressure
• Ability to work in seasonal and adverse weather conditions for extended periods
• Ability to work rotating shifts, including weekends, holidays, and days off

Core Competencies

Demonstrates strong capabilities in monitoring flight activity, managing gate control, and preparing detailed reports while ensuring compliance with security procedures. Proficient in using PC applications and effectively communicating in high-pressure environments.

Highest-signal resume keywords

• Flight Activity Monitoring
• Gate Control Management
• Report Preparation
• Interpersonal Communication Skills
• PC Application Proficiency

Hard Skills

• Data Input
• Schedule Updates
• Record Maintenance
• Customer Billing Documentation
• Detail Orientation

Soft Skills

• Ability To Work Under Pressure
• Independent Judgment
• Multi-tasking
• Legible Handwriting
• Timely Attendance

Certifications & Qualifications

• HS Diploma
• GED

Industry Keywords

• Aircraft Management
• Emergency Coordination
• Security Compliance
• Seasonal Work
• Adverse Weather Conditions

Tools & Technologies

• Flight Information Display System (FIDS)
• Two-way Radios
• Surveillance Cameras