Accounts Manager

Jobtailor; Hempfield Township (Westmoreland County); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor in the United States seeks an experienced operations leader to oversee a business unit at a major aviation site. You will ensure staff, aircraft, equipment, and facilities meet high standards while building and maintaining relationships with airport authorities and the airport community.

The role requires deep TSA compliance knowledge, budgeting and scheduling expertise, staff supervision, and the ability to drive leadership development.

Qualifications

• 3–5 years of management experience, preferably in aviation or a related industry.
• Strong understanding of TSA regulations and airport security protocols.
• Experience managing budgets, scheduling, and labor cost allocation.
• Ability to supervise, motivate, and train staff.
• Independent judgment and decision-making skills.
• Must be able to work weekends, holidays, and days off.
• Knowledge of ground support equipment and preventative maintenance planning.
• Proficiency in MS Office and operations management software.

Responsibilities

• Oversee a business unit and ensure customers, staff, aircraft, equipment, and facilities are maintained to high standards.
• Build and maintain relationships with airport authorities and participate in the airport community.
• Ensure account operations comply with contract terms and service level agreements.
• Supervise staff, delegate tasks, and create succession plans for leadership development.
• Oversee ground support equipment maintenance, repairs, and long-term needs analysis.
• Manage attendance records, staffing coverage, and labor budgets.
• Maintain compliance with TSA legislation and the corporate security program.
• Conduct audits to ensure operational continuity and regulatory adherence.
• Clarify and implement the site-specific security plan and ensure staff have proper identification.
• Perform other duties requested by WFS or customer leadership.
• Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties.
• Represent the company with integrity and professionalism.

Skills

Staff Supervision

Budget Management

Scheduling

Labor Cost Allocation

Leadership

Decision-Making Skills

Problem-Solving Skills

Effective Communication

Relationship Building

MS Office Proficiency

Operations Management Software

Education

Bachelor’s degree in Business or Aviation Management

Tools

MS Office

Operations Management Software

Job description

• Oversee a business unit and ensure customers, staff, aircraft, equipment, and facilities are maintained to high standards
• Build and maintain relationships with airport authorities and participate in the airport community
• Ensure account operations comply with contract terms and service level agreements
• Supervise staff, delegate tasks, and create succession plans for leadership development
• Oversee ground support equipment maintenance, repairs, and long-term needs analysis
• Manage attendance records, staffing coverage, and labor budgets
• Maintain compliance with TSA legislation and the corporate security program
• Conduct audits to ensure operational continuity and regulatory adherence
• Clarify and implement the site-specific security plan and ensure staff have proper identification
• Perform other duties requested by WFS or customer leadership
• Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties
• Represent the company with integrity and professionalism

Requirements

• Bachelor’s degree in Business, Aviation Management, or a related field (or equivalent work experience)
• Minimum of 3-5 years of management experience, preferably in aviation or a related industry
• Strong understanding of TSA regulations and airport security protocols
• Experience managing budgets, scheduling, and labor cost allocation
• Ability to effectively supervise, motivate, and train staff
• Independent judgment and decision-making skills required
• Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off
• Knowledge of ground support equipment and preventative maintenance planning
• Proficiency in MS Office and operations management software
• Problem-solving and decision-making skills in a fast-paced environment
• Leadership and mentorship capabilities, with experience in creating development plans for team members
• Ability to read, write, fluently speak and understand the English language
• Ability to lift up to 70 lbs.

Core Competencies

Demonstrates strong leadership and management capabilities in overseeing operations, ensuring compliance with TSA regulations, and maintaining high standards for equipment and facilities. Proficient in budget management, staff supervision, and fostering relationships within the airport community.

Highest-signal resume keywords

• TSA Regulations
• Budget Management
• Staff Supervision

  ATS Optimization Keywords

  Hard Skills

  • Budget Management
  • Ground Support Equipment Maintenance
  • Preventative Maintenance Planning
  • Staff Supervision
  • Decision-Making Skills
  • Problem-Solving Skills
  • Operations Management Software
  • MS Office Proficiency
  • Labor Cost Allocation
  • Scheduling

  Soft Skills

  • Leadership
  • Mentorship
  • Effective Communication
  • Relationship Building
  • Fairness and Equity

  Industry Keywords

  • Aviation Management
  • Airport Security Protocols
  • Operational Continuity
  • Regulatory Adherence
  • Corporate Security Program