Airport Operations Account Manager — Lead & Grow Team

EDS Service Solutions, LLC

Hollins (VA)

On-site

USD 42,000 - 48,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

On-the-job training

Leadership opportunities

Job summary

EDS Service Solutions, LLC seeks a Full-Time Account Manager at Roanoke-Blacksburg Regional Airport (ROA) to lead airport operations, manage VSAs, and drive safety, productivity, and service quality. The role requires strong leadership and 2+ years in management, plus recruiting, training, and staff development capabilities.

You will partner with airport and corporate teams to ensure staffing and performance targets are met.

Qualifications

2+ years of progressive leadership or management experience.
Strong leadership, communication, organization, and problem-solving skills.
Experience with recruiting, hiring, onboarding, employee retention, performance management, progressive discipline, and termination processes.
Experience with scheduling, workforce planning, timekeeping, and productivity management.

Responsibilities

Supervise day-to-day operations at the airport location to meet safety, productivity, service quality, and profitability goals.
Manage and support Vehicle Service Agents responsible for cleaning and preparing rental vehicles.
Monitor operations to ensure employees meet company and customer standards.
Collaborate with Corporate Recruiting and HR to maintain staffing levels and fulfill employee requirements.
Assist with recruiting, onboarding, training, retention, and employee development.