Airport Lounge Host — Elevate Guest Experience (+$200 Sign-On)

Hyde Park Hospitality, LLC; Grand Rapids (MI); On-site; USD 24,796 - 26,174; Part time

Benefits offered by this job

Vacation and PTO

Employee Assistance Program (EAP)

Employee Corporate Discounts

Job summary

Hyde Park Hospitality, LLC is seeking an Airport Lounge Host in Grand Rapids, Michigan. The role involves warmly welcoming guests, ensuring their comfort, and providing comprehensive information about services and facilities. Ideal candidates will demonstrate excellent communication skills, problem-solving abilities, and a dedication to guest satisfaction, while maintaining a polished appearance. The position offers a competitive hourly rate and benefits including vacation, PTO, and employee discounts.

Qualifications

• Strong communication skills and willingness to work as part of a team.
• Ability to maintain composure under pressure and awareness of surroundings.
• Requires the ability to lift and/or move up to 40 pounds.

Responsibilities

• Interact with guests in a professional and pleasant manner.
• Welcome guests by name and assist them throughout their stay.
• Complete paperwork related to daily sales and reporting.

Skills

Hospitality Focus

Guest Experience

Active Listening

Conflict Resolution

Problem Solving

Job description

Hyde Park Hospitality, LLC is seeking an Airport Lounge Host in Grand Rapids, Michigan. The role involves warmly welcoming guests, ensuring their comfort, and providing comprehensive information about services and facilities. Ideal candidates will demonstrate excellent communication skills, problem-solving abilities, and a dedication to guest satisfaction, while maintaining a polished appearance. The position offers a competitive hourly rate and benefits including vacation, PTO, and employee discounts.