Airport Lounge Cleaner

Hyde Park Hospitality, LLC; Grand Rapids (MI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Sign-on bonus

Medical Insurance

401K Plan with generous Company  | 100

Vacation and PTO

EAP

Employee Discounts

Job summary

Hyde Park Hospitality is hiring an Airport Lounge Cleaner for The Club lounge at Gerald R. Ford International Airport in Grand Rapids. The role ensures clean and orderly lounge areas, restrooms, and common spaces to meet guest expectations and sanitation standards.

Pay is $18.00-$19.00 per hour with a $200 sign-on bonus. Shifts run 5:00 AM-12:30 PM or 12:00 PM-8:00 PM; full-time schedule and eligibility for benefits.

Qualifications

• Hospitality-focused with emphasis on guest satisfaction.
• Strong customer service and professional demeanor.
• Ability to stay cheerful and professional under pressure.
• Clear communication and listening skills.
• Ability to de-escalate conflicts calmly and respectfully.
• Problem-solving to address guest needs and requests.

Responsibilities

• Clean rooms, lobbies, lounges, restrooms, and common areas.
• Assist with clearing tables and cleaning surfaces.
• Restock beverage stations and supplies.
• Vacuum, mop, and maintain flooring and upholstery.
• Empty wastebaskets and manage recycling as directed.
• Disinfect sinks, counters, toilets, and mirrors.
• Notify supervisor of maintenance or safety issues observed.
• Comply with all safety policies and procedures.

Skills

Hospitality Focus

Guest Experience

Active Listening

Speaking

Conflict Resolution

Problem Solving

Job description

Join our team and receive a $200.00 sign-on bonus!

Airport Lounge Cleaner

Pay: $18.00-$19.00 per hour

Shift Timing(s): 5:00 AM-12:30 PM; 12:00 PM-8:00 PM

Cleaner Job Summary

The Cleaner performs a full range of cleaning duties and responsibilities in support of the lounge operations at The Club lounge opening in the Grand Rapids Gerald R. Ford International Airport. Works to ensure lounge specified areas are kept in a clean and orderly condition. Sees that lounge and facilities are cleaned and maintained to ensure guest satisfaction and compliance with sanitation regulations. Cleaning duties include but are not limited to restrooms, trash removal, furniture, back of house areas, and dishwashing.

Basic Skills

• Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited.
• Guest Experience - Maintains a friendly, cheerful, and courteous demeanor always ensuring the highest level of guest experience in an elevated environment.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking – Talking to others to convey information effectively.
• Conflict Resolution – deescalate situations in a professional and courteous manner.
• Problem Solving – develop solutions to remove obstacles to problems that may arise.

Cleaner Primary Job Duties

• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms.
• Assist with clearing tables of dirty dishes and cleaning tables.
• Restock beverage stations.
• Clean rugs, carpets, upholstered furniture and/or draperies, using vacuum cleaner and/or shampooers.
• Empties wastebaskets and recyclables and transport to designated disposal areaswithin and outside of the lounge.
• Clean and disinfect sinks, countertops, toilets, mirrors, floors in restrooms.
• Replenish restroom supplies, polish metalwork including fixtures and fittings.
• Sweep, mop, and vacuum floors. Additional floor work may be required such as scrubbing, waxing, and polishing floors.
• Washes walls and woodwork, clean windows, door panels, partitions, and windowsills, etc.
• Notifies supervisor concerning any need for any maintenance repairs or additions observed.
• Complies with all company safety and risk management policies and procedures.
• Dust furniture, fixtures, equipment, and partitions.
• Clean dishware, scrub pots, pans, and kitchen utensils, and load and unload dishwashing machine.
• Must be able to stand during an entire scheduled shift.
• Other duties as assigned.

Cleaner Minimum Acceptable Qualifications

• Has knowledge of commonly used concepts, practices, and procedures within the housekeeping/janitorial field.
• Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment.
• Be able to stand during entire scheduled shift.
• Ability to handle the stress of a face-paced work shift up to ten (10) hours.
• Requires the ability to lift and / or move up to 40 pounds.
• Requires the ability to walk, bend, twist, and stand to perform normal job functions.
• Report on work on a regular and timely basis.Adheres to all local and state health department guidelines.
• Able to work rotating shifts including weekends and holidays.
• Must be able to pass and obtain security background check and clearance to work in airport environment.

Benefits

• Medical Insurance (Health, Dental, Vision)
• Disability Insurance
• Vacation and PTO
• 401K Plan with generous Company Matching
• Employee Assistance Program (EAP)
• Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)

ABOUT THE COMPANY

Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2026 for being one (ranked 30th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.