Airport Lounge Host — $200 Sign-On & $100 Commute Stipend

Hyde Park Hospitality, LLC; Boston (MA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Commute Stipend

Disability Insurance

Vacation and PTO

401K Plan

EAP

Employee Discounts

Job summary

Hyde Park Hospitality, LLC is seeking a friendly Airport Lounge Host to represent the lounge at Boston Logan International Airport. The role involves greeting guests by name, processing credentials, guiding guests, and delivering premier service in a busy environment.

Pay is $19.75 per hour with a $200 sign-on bonus and a $100 monthly commute stipend for full-time team members. Weekend availability is required to support guest demand and safety compliance.

Qualifications

• Strong communication and teamwork skills are essential.
• Guest-focused service with a warm, friendly demeanor.
• Active listening and clear verbal communication are required.
• Ability to handle fast-paced shifts and maintain composure.

Responsibilities

• Interact with guests in a professional and pleasant manner.
• Welcome guests by name and assist during their stay.
• Own the guest experience from start to finish.
• Provide information and recommendations to enhance visits.
• Listen to guest needs and offer confident solutions.
• Make quick, effective decisions during unexpected situations.
• Be knowledgeable about the lounge and area.
• Communicate with guests by phone and in person.
• Provide information on facilities and booking services.
• Handle daily sales paperwork, passenger counts, and reports.
• Follow safety procedures and report incidents to the supervisor.

Skills

Strong communication

Team player

Guest experience focus

Active listening

Problem solving

Stamina - standing long hours

Conflict resolution

Job description

Hyde Park Hospitality, LLC is seeking a friendly Airport Lounge Host to represent the lounge at Boston Logan International Airport. The role involves greeting guests by name, processing credentials, guiding guests, and delivering premier service in a busy environment.

Pay is $19.75 per hour with a $200 sign-on bonus and a $100 monthly commute stipend for full-time team members. Weekend availability is required to support guest demand and safety compliance.