Airport Lounge GM: Lead Ops & Guest Experience

Sodexo Group; Boston, Northern (MA, KY); Hybrid; USD 110,000 - 142,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Matching

PTO & Holidays

Tuition Reimbursement

Job summary

Sodexo Live! is seeking a General Manager for our British Airways Lounge at Logan Int'l in Boston. You will oversee daily operations and service staff across multiple lines, ensuring service standards and client satisfaction while leading financial performance.

This role requires strategic leadership, people development, and collaboration with clients to drive growth. Your responsibilities include managing people, setting direction, budgeting, forecasting, and driving continuous improvement

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 5 years of management experience.
• 5+ years of related experience in the field.

Responsibilities

• Oversee daily operations across multiple service lines.
• Lead and develop a diverse team of managers and frontline staff.
• Drive financial performance, budgeting and forecasting.

Skills

Leadership

Financial acumen

Client relations

People management

Strategic oversight

Education

Bachelor's degree

Job description

Sodexo Live! is seeking a General Manager for our British Airways Lounge at Logan Int'l in Boston. You will oversee daily operations and service staff across multiple lines, ensuring service standards and client satisfaction while leading financial performance.

This role requires strategic leadership, people development, and collaboration with clients to drive growth. Your responsibilities include managing people, setting direction, budgeting, forecasting, and driving continuous improvement