Airport IT Support Lead - POS & Concession Tech

A.M.T.A.E. Solutions, LLC; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A.M.T.A.E. Solutions, LLC is seeking an IT Support Manager to oversee technology systems at JFK Airport. This full-time position will transition to part-time after three months.

The successful candidate will lead installation and support for POS systems and related technology for airport concessionaires, ensuring operational continuity and excellent service delivery. Candidates must possess strong IT support experience and leadership skills.

Qualifications

• Minimum of 5 years of IT support experience.
• Minimum of 2 years of experience leading technical teams, projects, or support operations.
• Experience with ticketing systems and IT service management processes.

Responsibilities

• Lead the installation, configuration, and deployment of concession technology systems.
• Manage daily support operations for POS systems and related devices.
• Troubleshoot and resolve hardware, software, and connectivity issues.

Skills

IT support experience

Leading technical teams

Troubleshooting Windows-based systems

Customer service

Tools

POS systems

Ticketing systems

Job description

A.M.T.A.E. Solutions, LLC is seeking an IT Support Manager to oversee technology systems at JFK Airport. This full-time position will transition to part-time after three months.

The successful candidate will lead installation and support for POS systems and related technology for airport concessionaires, ensuring operational continuity and excellent service delivery. Candidates must possess strong IT support experience and leadership skills.