Information Technology Specialist

Motion Recruitment; San Francisco (CA); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

Airport parking reimbursement

Guaranteed pay for weekend on-call hours

Job summary

A leading provider of kiosk technology solutions is hiring a Part-Time Technician Support Specialist for San Francisco International Airport. This role involves performing repairs, collaborating with support teams, and training customers. Applicants should have at least 3 years of hardware support experience and strong skills in networking and customer service. The position offers 22 hours per week with guaranteed weekend pay.

Qualifications

• Minimum 3 years hands-on hardware support experience.
• Strong understanding of PC networking and protocols (TCP/IP, AD, DHCP, DNS).
• Proficiency in Office 365 with working knowledge of Oracle/SQL databases.

Responsibilities

• Perform on-site repairs, maintenance, and troubleshooting of airport kiosks.
• Collaborate with Level 3 Support Teams in Canada and Atlanta.
• Follow established playbooks and provide training and guidance to customers.

Skills

PC networking and protocols

Customer service and communication skills

Office 365 proficiency

Tools

Oracle

SQL

Job description

Overview

Our client, a leading provider of kiosk technology solutions, is hiring a Part-Time Technician Support Specialist to support their airport kiosks in San Francisco International Airport. This is a 12-month role with an expected 22 hours per week (18 hours onsite + 4 hours weekend on-call onsite). Airport parking is reimbursed, and weekend on-call hours are guaranteed pay.

Base pay range

$20.00/hr - $25.00/hr

Responsibilities

• Perform on-site repairs, maintenance, and troubleshooting of airport kiosks to ensure optimal system performance.
• Collaborate with Level 3 Support Teams in Canada and Atlanta, and act as a professional liaison between clients and internal teams.
• Follow established playbooks and checklists for diagnostics, while providing training and guidance to customers when needed.

Qualifications

• Minimum 3 years hands-on hardware support experience.
• Strong understanding of PC networking and protocols (TCP/IP, AD, DHCP, DNS), and proficiency in Office 365 with working knowledge of Oracle/SQL databases.
• Strong customer service and communication skills, with the ability to professionally represent the company onsite and work proactively with accountability.

Equal Opportunity

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Job details

Seniority level: Associate

Employment type: Part-time

Job function: Information Technology, Strategy/Planning, and Product Management

Industries: IT System Testing and Evaluation, Airlines and Aviation, and Manufacturing