Airport Guest Experience Associate (Evenings)

National Car Rental; Orlando (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Orlando International Airport is seeking a friendly Greeter to welcome customers and guide them through the rental process. This full-time evening shift role requires strong customer service skills, basic PC knowledge, and clear English communication. Starting pay is $16.00 per hour, with $16.50 after 4pm, plus eligible monthly incentives.

Location: Orlando Airport, FL 32827. Benefits include paid time off, employee discounts on rentals, health and retirement plans, and

Qualifications

• Minimum 1 year experience handling customer service functions.
• Must be able to read, write, speak and understand English.
• Must be authorized to work in the United States without sponsorship.
• Must have a valid driver's license.
• Must be willing to stand/walk for long periods.
• Must be able to work an evening, full-time schedule including weekends/holidays.

Responsibilities

• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and return directions.
• Assist members with questions to minimize counter visits.
• Communicate customer service issues to management.
• Ensure hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank members for their business and provide upgraded vehicles on request.

Skills

Customer service

English fluency

Communication

Reading/Writing

Education

High School Diploma or G.E.D.

Tools

Microsoft Office

Job description

National Car Rental at Orlando International Airport is seeking a friendly Greeter to welcome customers and guide them through the rental process. This full-time evening shift role requires strong customer service skills, basic PC knowledge, and clear English communication. Starting pay is $16.00 per hour, with $16.50 after 4pm, plus eligible monthly incentives.

Location: Orlando Airport, FL 32827. Benefits include paid time off, employee discounts on rentals, health and retirement plans, and