Airport Gate & Check-In Agent - Travel Perks

Delta Air Lines, Inc.; Denver (CO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing program

401(k) with company contributions

Vacation eligibility

Paid personal time

Paid holidays

Parental leave

Health benefits

Flight privileges

Career development

Discounts

Job summary

Delta Air Lines, Inc. is seeking an entry-level Ticket/Gate Agent to greet customers, guide them to gates, and assist with ticketing and baggage check-in on-site at the Denver airport. You’ll work under mentorship and gain exposure to essential airline operations and customer service excellence.

The role supports safety, integrity, and efficiency in travel, with opportunities for career progression and access to Delta’s broad benefits and professional development programs.

Qualifications

• Prioritize safety and security of self, others, and personal data.
• Embrace diverse people, thinking, and styles.
• High school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
• Proficiency in English.
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.
• Possess basic digital literacy.
• Pass a physical ability test (PAT).
• Pass a Customer Service Assessment
• Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

Responsibilities

• Own the check-in process, boarding process, and seat availability, including gate announcements and ensuring accurate travel documentation.
• Tagging and lifting baggage from scales to conveyor belts, with bags up to 70 pounds.
• Operate loading bridges.
• Open, close, and secure aircraft doors.
• Escort unaccompanied minors and disabled passengers throughout the airport.

Skills

Safety-consciousness

Diversity & Inclusion

English proficiency

Communication skills

Digital literacy

PAT readiness

Customer service mindset

Teamwork

Education

High school diploma or equivalent

Job description

Delta Air Lines, Inc. is seeking an entry-level Ticket/Gate Agent to greet customers, guide them to gates, and assist with ticketing and baggage check-in on-site at the Denver airport. You’ll work under mentorship and gain exposure to essential airline operations and customer service excellence.

The role supports safety, integrity, and efficiency in travel, with opportunities for career progression and access to Delta’s broad benefits and professional development programs.