Airport Gate Agent — Elevate Passenger Experience & Growth

Piedmont Airlines; New Jersey; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Travel benefits

Medical and dental

Job summary

Piedmont Airlines is hiring a Customer Service Gate Agent in the Ground Handling Department. You will assist passengers with boarding, monitor boarding, help customers with special needs, and adapt itineraries as required.

The role requires training completion, ability to lift 70 pounds, and willingness to work all shifts. Starting rate is $18.00 per hour, with benefits including paid training, holiday pay, 401(k), and travel privileges on the American Airlines network.

Qualifications

• Successful completion of training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding.
• Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors.
• Change customer flight itinerary and seat assignments as required.
• Operate the Jetway.
• Work as a team to provide excellent customer service and meet corporate objectives.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Job description

Piedmont Airlines is hiring a Customer Service Gate Agent in the Ground Handling Department. You will assist passengers with boarding, monitor boarding, help customers with special needs, and adapt itineraries as required.

The role requires training completion, ability to lift 70 pounds, and willingness to work all shifts. Starting rate is $18.00 per hour, with benefits including paid training, holiday pay, 401(k), and travel privileges on the American Airlines network.