Airport Exit Booth Agent - Emerald Aisle Concierge

Enterprise Mobility; Burlington (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Car rental discounts

401k with matching profit sharing

Health insurance

Life insurance

Dental insurance

Vision insurance

Training and development

Job summary

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, is hiring an Exit Booth Agent at the Cincinnati Airport (CVG). The role involves greeting customers, processing rental documents, and assisting Emerald Aisle members with vehicle selection and refueling options.

The position offers benefits and a starting pay of $15 per hour plus monthly bonuses. The schedule includes evening shifts and days off, with responsibilities ranging from maintaining booth

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States and not require sponsorship now or in the future.
• High School Diploma or GED required.
• Minimum 1 year prior customer service/retail or administrative support experience.
• Valid driver’s license with no more than 2 moving violations in past 3 years.
• No drug or alcohol related convictions in past 5 years (DUI/DWI).

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas.
• Ensure Exit Booth is stocked with appropriate supplies for customers.
• Provide all customers with undivided attention while assisting at the exit booth.
• Make eye contact and greet all customers.
• Thank customers at the conclusion of all transactions.
• Assist customers with directions and local information; resolve service issues.
• Perform miscellaneous duties to meet service levels and improve performance.

Skills

Customer service

Retail experience

Administrative support

Education

High School Diploma or GED

Job description

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, is hiring an Exit Booth Agent at the Cincinnati Airport (CVG). The role involves greeting customers, processing rental documents, and assisting Emerald Aisle members with vehicle selection and refueling options.

The position offers benefits and a starting pay of $15 per hour plus monthly bonuses. The schedule includes evening shifts and days off, with responsibilities ranging from maintaining booth