Airport Customer Service Intern - Shape Travel

Test Frontier Job Board; Denver (CO); On-site; USD 28,000 - 34,000; Full time

Job summary

Frontier Airlines in Denver invites applications for the 2027 Spring Intern, Airport Customer Service (ACS). This role offers the opportunity to gain experience in airline operations by supporting the ACS organization and working with ACS Directors on strategic initiatives for 2026.

The internship runs 1/11/2027 through 5/21/2027 in Denver, CO, with project work, on-the-job training, and a chance to develop strong communication, training, and procedural skills in a dynamic team environment.

Qualifications

• Fluent in both written and verbal communication.
• Bilingual English/Spanish is preferred.
• Strong oral, written and presentation communication skills.

Responsibilities

• Training standardization and compliance management
• Department Manual Updates
• Update training materials
• Audit reporting functions
• Reduce printed materials for classes
• Review, enhance and document ACS procedures

Skills

Fluent in English

Bilingual English/Spanish preferred

Microsoft Office

Job description

Frontier Airlines in Denver invites applications for the 2027 Spring Intern, Airport Customer Service (ACS). This role offers the opportunity to gain experience in airline operations by supporting the ACS organization and working with ACS Directors on strategic initiatives for 2026.

The internship runs 1/11/2027 through 5/21/2027 in Denver, CO, with project work, on-the-job training, and a chance to develop strong communication, training, and procedural skills in a dynamic team environment.