Airport Customer Service Intern — Elevate Traveler Experience

Frontier Airlines, Inc.

Denver (CO)

On-site

USD 28,000 - 34,000

Full time

46 hours ago

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Job summary

Frontier Airlines invites applications for the 2027 Spring Intern, Airport Client Service (ACS) in Denver, CO. You will support the ACS organization to improve operational performance and collaborate with ACS Directors on 2026 initiatives, gaining hands-on experience through project work and on-the-job training.

The internship runs 1/11/2027 – 5/21/2027 and will be based in Denver. The program emphasizes training standardization, materials updates, dashboard support, and procedures documentation

Qualifications

Fluent in both written and verbal communication skills.
Bilingual (English and Spanish) preferred.
Strong oral, written and presentation communication skills.
Must be able travel for extended periods of time and work weekends.
Knowledge of Microsoft Products.
Ability to proofread, strong attention to detail and ability to effectively manage and prioritize assignments.
Lesson and curriculum planning skills.

Responsibilities

Training standardization and compliance management
Department Manual Updates
Update training materials
ACS Dashboard support
Audit reporting functions
Reduce printed materials for classes
Review, enhance and document ACS procedures

Skills

Communication skills

Bilingual (English/Spanish)

Proofreading and attention to detail

Prioritization and time management

Public speaking / presentation skills

Curriculum planning skills

Tools

Microsoft Office

Job description

The internship runs 1/11/2027 – 5/21/2027 and will be based in Denver. The program emphasizes training standardization, materials updates, dashboard support, and procedures documentation

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