Airport Customer Service Ambassador

Rippling, Inc.; Orlando (FL); Sur place; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Insurance after 90 days

401(k) matching

Paid time off after 60 days

Sick time after 60 days

Bereavement leave

Résumé du poste

VIP Hospitality LLC is hiring a Customer Service Agent (Ambassador) to support passengers, visitors, and airport staff with friendly, accurate information and directions. You will help create a positive airport experience and report issues to keep operations running smoothly.

Requirements include 1+ year airport or 2+ years general customer service, ability to stay proactive, and the capacity to stand and lift up to 15 lbs. Fluency in English is essential; additional languages are a plus.

Qualifications

• Minimum 1 year of airport customer service or 2 years general customer service.
• Must stay proactive/engaging and positive during shifts.
• Smiles and friendly interaction with passengers.
• Able to remain calm, empathetic, and helpful during conversations.

Responsabilités

• Provide accurate information and directions to passengers and staff.
• Assist passengers, visitors and airport employees to create a welcoming experience.
• Report facility concerns or stakeholder issues in your area to keep operations smooth.

Connaissances

Customer service

Proactive attitude

Calm under pressure

English fluency

Stamina

Outils

Microsoft Office 365

Rippling

SurveyMonkey

Description du poste

VIP Hospitality LLC is hiring a Customer Service Agent (Ambassador) to support passengers, visitors, and airport staff with friendly, accurate information and directions. You will help create a positive airport experience and report issues to keep operations running smoothly.

Requirements include 1+ year airport or 2+ years general customer service, ability to stay proactive, and the capacity to stand and lift up to 15 lbs. Fluency in English is essential; additional languages are a plus.