Airport Customer Service Agent - DTW (Spirit)

Avature; Detroit (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in airport customer service is seeking part-time Airport Customer Service Agents. This role is pivotal in assisting passengers with baggage and resolving issues, requiring strong customer service skills along with local residency and a valid driver's license. Join us for a rewarding career with competitive compensation and opportunities for growth.

Qualifications

• Local resident (in-state).
• Valid In-State Driver’s License.
• Must be at least 18 years of age.

Responsibilities

• Assist passengers with baggage pick-up.
• Resolve issues with delayed or lost items.
• Utilize software for tracking luggage.

Skills

Customer service

Problem-solving

Education

High School diploma or GED

Job description

Airport Customer Service Agent - DTW (Spirit)

Date

Wednesday, June 11, 2025

State

City

Base Pay Rate:

$ 16.50

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Part Time Days

Days of the week

Shift

Shift Start Time

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."