Airport Customer Service Agent — Baggage & Guest Support

Allegiant; South Bend (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Profit Sharing

Medical, Dental, Vision Insurance

Flight Benefits

Tuition Reimbursement

Job summary

A prominent airline based in South Bend, Indiana, is seeking customer service agents responsible for providing exceptional service to passengers. The role involves handling inquiries and managing baggage operations. Candidates must have a high school diploma and at least one year of customer service experience. Exceptional communication skills and the ability to work under pressure are essential. The position may require flexible hours, including nights and weekends, and will offer a range of benefits including profit sharing and flight benefits.

Qualifications

• Minimum one year of customer service experience.
• Must be authorized to work in the US.
• Must pass a criminal background check.

Responsibilities

• Handle customer inquiries and transactions efficiently.
• Process tickets and manage baggage handling.
• Provide customer assistance during irregular operations.

Skills

Effective communication skills

Ability to work under time constraints

Strong computer skills

Education

High School Diploma/GED

Job description

A prominent airline based in South Bend, Indiana, is seeking customer service agents responsible for providing exceptional service to passengers. The role involves handling inquiries and managing baggage operations. Candidates must have a high school diploma and at least one year of customer service experience. Exceptional communication skills and the ability to work under pressure are essential. The position may require flexible hours, including nights and weekends, and will offer a range of benefits including profit sharing and flight benefits.