Airport Customer & Ground Operations Pro

Allegiant; Evansville (IN); On-site; USD 17,000 - 24,000; Full time

Job summary

Allegiant Air is seeking an Airport Agent in Evansville, IN to deliver customer service for scheduled and charter services. The role includes ground operations, aircraft cleaning, security, and related duties as needed.

Qualifications include a high school diploma or GED, at least 1 year of customer service, a valid driver's license, and US work authorization. English proficiency and ability to work varied hours are required; background checks will be completed.

Qualifications

• Minimum one year customer service experience or related training/experience.
• Authorized to work in the US.
• Must pass a Criminal Background Check.
• GED Equivalent
• Valid driver’s license.

Responsibilities

• Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.
• Provide information on arrival/departure times, boarding procedures, carry-on regulations, and seating arrangements.
• Marshal planes and push back the aircraft.
• Handle denied boarding, re-accommodate customers and provide vouchers when appropriate.
• Assist customers with special needs and assist with loading/unloading baggage.
• Operate heavy machinery/equipment.
• Enforce safety and security measures and FAA regulations.
• Follow Allegiant Air and airport regulations.
• Other duties as assigned.

Skills

Basic computer skills

People oriented

Flexible schedule

English proficiency

Driver's license

Education

High school diploma or GED

Tools

General office equipment

Job description

Allegiant Air is seeking an Airport Agent in Evansville, IN to deliver customer service for scheduled and charter services. The role includes ground operations, aircraft cleaning, security, and related duties as needed.

Qualifications include a high school diploma or GED, at least 1 year of customer service, a valid driver's license, and US work authorization. English proficiency and ability to work varied hours are required; background checks will be completed.