Airport Customer Experience Agent with Flexible Shifts

Skywest Airlines of USA; Casper (WY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Flight benefits

401(k) match

Profit sharing

Team atmosphere

Advancement opportunities

Shift-trade flexibility

Job summary

SkyWest Airlines is seeking airport agents to deliver outstanding customer service at Casper, WY. You will handle ticketing, rebooking, boarding support, and luggage assistance while working outdoors in all weather conditions.

This role requires 18+ years, a valid license, a high school diploma or GED, and the ability to pass background checks. PT/FT roles may be available, with a pay rate of $17 per hour and opportunities to advance within a team-oriented environment.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to work outdoors in all weather conditions.
• Strong teamwork and communication skills.

Responsibilities

• Load and unload passenger luggage and airfreight.
• Greet passengers, issue tickets, assign seats, check baggage and rebook as needed.
• Escort passengers and customers with special needs safely and courteously.
• Marshal aircraft on the ramp and ensure aircraft readiness.
• Provide prompt, friendly service and assist during boarding.

Skills

Customer service

Teamwork

Time management

Flexibility

Problem solving

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

SkyWest Airlines is seeking airport agents to deliver outstanding customer service at Casper, WY. You will handle ticketing, rebooking, boarding support, and luggage assistance while working outdoors in all weather conditions.

This role requires 18+ years, a valid license, a high school diploma or GED, and the ability to pass background checks. PT/FT roles may be available, with a pay rate of $17 per hour and opportunities to advance within a team-oriented environment.