Airport Customer Experience Agent — Paid Training & Travel Perks

SilkRoad; San Francisco (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Advancement opportunities

Paid training

Medical benefits

Dental and vision benefits

401k plan matching

Amazon incentives and travel perks

Dynamic workplace

Job summary

Hallmark Aviation Services at San Francisco International Airport seeks motivated individuals to join as customer service agents, offering both part-time and full-time roles. The team supports service to international airlines and emphasizes learning the behind-the-scenes operations.

Paid training, a dynamic workplace, and benefits including medical, dental, vision, a 401k matching plan, and travel perks are available. Japanese-speaking applicants are preferred.

Qualifications

• At least 18 years of age and legally eligible to work in the United States.
• English proficiency required; other languages are a plus.
• Computer literacy and ability to learn new software quickly.

Responsibilities

• Learn behind-the-scenes workings of an international airport.
• Rotate through check-in counter, lobby area, departure gate, customs, arrivals.
• Navigate challenges to ensure on-time performance.
• Interact professionally with high-profile passengers.
• Coordinate with port authorities, crew members, and airline personnel.

Skills

English proficiency

Effective communication

Problem solving

Multitasking

Adaptability

Computer literacy

Other languages helpful

Education

High school diploma or GED

Job description

Hallmark Aviation Services at San Francisco International Airport seeks motivated individuals to join as customer service agents, offering both part-time and full-time roles. The team supports service to international airlines and emphasizes learning the behind-the-scenes operations.

Paid training, a dynamic workplace, and benefits including medical, dental, vision, a 401k matching plan, and travel perks are available. Japanese-speaking applicants are preferred.