Airport Customer Service Pro at SFO – Growth & Benefits

All Aviation Jobs; San Francisco (CA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Paid Training

Medical benefits

Dental & Vision (voluntary)

401k matching

Travel perks

Job summary

Hallmark Aviation Services at San Francisco International Airport is seeking an Airline Customer Service Representative. You will support check-in, boarding, gate functions, and interacting with passengers across various airport areas.

The role emphasizes teamwork, safety, and exceptional passenger service. A flexible schedule including weekends and holidays is required, with opportunities for advancement and training.

Qualifications

• Must be 18 years or older and have a high school diploma or GED.
• Valid US work authorization.
• Able to speak, read, and write in English.
• Flexible schedule including weekends, holidays, and overtime.
• Basic math skills: add, subtract, multiply, divide.
• Computer literate and organized.
• Strong communication and listening skills.
• Ability to multi-task in a fast-paced environment.
• Ability to read and comprehend procedures and reference materials.
• DRUG SCREENING REQUIRED AT TIME OF HIRE.

Responsibilities

• Assist customers with fare quotes and gate functions.
• Rotate through ticket counter, lobby, baggage counter, gate check-in, control-center, and other airport areas.
• Maintain professional interactions with airline passengers and crew.
• Translate or transcribe when possible.
• Carefully handle company assets and monitor related costs.
• Process cash handling, manifests, and labeling accurately.
• Operate machinery in line with policies and standards.
• Use computers and printers to access and manage data securely.
• Read, interpret, and follow reference materials, policies, and procedures.

Skills

Customer service

English communication

Multi-tasking

Flexibility

Basic math

Education

High School Diploma or GED

Tools

Cash handling

Ticketing systems

Computers & printers

Job description

Hallmark Aviation Services at San Francisco International Airport is seeking an Airline Customer Service Representative. You will support check-in, boarding, gate functions, and interacting with passengers across various airport areas.

The role emphasizes teamwork, safety, and exceptional passenger service. A flexible schedule including weekends and holidays is required, with opportunities for advancement and training.