Airport Customer Service Agent: Paid Training

SilkRoad

New York (NY)

On-site

USD 32,000 - 48,000

Full time

14 days+
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Benefits offered by this job

Excellent advancement opportunities
Paid Training
Dynamic Workplace
Voluntary dental
Voluntary vision
401k plan matching
Amazon incentives

Job summary

Hallmark Aviation at JFK Airport is seeking motivated individuals for full-time and part-time shifts. You will learn the behind-the-scenes workings of an international airport, rotating through check-in, lobby, gates, customs and arrivals to support on-time performance.

We value customer service, adaptability and strong communication. Paid training, advancement opportunities and a dynamic workplace are offered, with potential benefits and a supportive team environment.

Qualifications

  • Must be at least 18 years old.
  • Eligible to work in the United States.
  • English proficiency required; other languages are a plus.
  • Ability to navigate a dynamic airport environment and multi-task.

Responsibilities

  • Learn the behind-the-scene workings of an international airport.
  • Rotate through check-in counter, lobby, departure gate, customs, arrivals and related areas.
  • Ensure on-time performance by coordinating with airline staff and authorities.
  • Interact professionally with passengers, including high-profile travelers.
  • Collaborate with port authorities, crew members, and airline personnel to ensure safe operations.

Skills

Customer service
Multitasking
Communication skills
Problem solving
English proficiency
Adaptability

Education

High school diploma or GED

Tools

Computer savvy

Job description

Hallmark Aviation at JFK Airport is seeking motivated individuals for full-time and part-time shifts. You will learn the behind-the-scenes workings of an international airport, rotating through check-in, lobby, gates, customs and arrivals to support on-time performance.

We value customer service, adaptability and strong communication. Paid training, advancement opportunities and a dynamic workplace are offered, with potential benefits and a supportive team environment.

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