Airport Check-In & Baggage Specialist

United Ground Express, Inc.; Lexington (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Earned Paid Time off

Discounted travel for you and your_imd

Airport badge support

Job summary

United Ground Express, Inc. is hiring in Lexington, KY for a customer-focused baggage handler and gate/ground agent. You will greet passengers, process check-in and boarding passes, rebook itineraries, and manage baggage flow in a fast-paced airport environment.

The role requires lifting up to 70 lbs, standing for long periods, and working varied shifts including nights and weekends. FAA and local credentials must be maintained.

Qualifications

• Must be at least 18 years old.
• Must pass background check and security credentials (fingerprint clearance, airport badge).
• Able to work any shift including nights, weekends, and holidays.
• Authorized to work in the United States without sponsorship.
• Able to lift up to 70 lbs and perform physical tasks.

Responsibilities

• Greet passengers and check in, issue tickets and boarding passes.
• Rebook itineraries and collect applicable fees.
• Ensure accurate passenger data and on-time flight communications.
• Assist with baggage handling and locate baggage as needed.
• Operate radio devices to communicate with crew and ground staff.

Skills

Customer service

Multitasking

Computer literacy

Radio communications

English fluent

Education

High school diploma or equivalent

Tools

Reservation software

Job description

United Ground Express, Inc. is hiring in Lexington, KY for a customer-focused baggage handler and gate/ground agent. You will greet passengers, process check-in and boarding passes, rebook itineraries, and manage baggage flow in a fast-paced airport environment.

The role requires lifting up to 70 lbs, standing for long periods, and working varied shifts including nights and weekends. FAA and local credentials must be maintained.