Airport Car Rental Return Specialist - Part Time

Alamo Rent A Car; Lihue (HI); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Rental car discounts

401k with matching

Health insurance

Life insurance

Dental insurance

Vision insurance

Training & development

Job summary

Alamo Rent A Car is hiring a Part Time Return Agent at the Lihue Airport location. The role delivers friendly, efficient service during the rental return process and assists customers with returns, ensuring quick and accurate transactions.

Starting pay is $20.53 per hour with 30–39 hours per week across various shifts. Benefits include PTO, rental discounts, 401k with matching, health, life, dental, and vision insurance, plus training and development opportunities.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with ≤3 moving violations and/or at-fault accidents in past 3 years.
• No drug or alcohol conviction in past 5 years.
• Authorized to work in the United States; no sponsorship needed now or in the future.
• Able to work 30–39 hours per week, including weekends and holidays.

Responsibilities

• Greet customers on arrival using prescribed dialogue.
• Remind customers to check for personal belongings.
• Identify items found in vehicles and log with unit number, date and time; file with lost and found.
• Explain rental charges and provide accurate receipts.
• Provide information about transportation to the airport terminal in a professional manner.
• Thank customers using prescribed dialogue and gauge satisfaction.
• Inquire about service and document any dissatisfaction.
• Check incoming vehicles for damage and direct to the counter for damage/loss reports.
• Verify fuel level and whether the vehicle is being returned full.”
• Create service alerts for any mechanical or body damage reported by customers.
• Identify vehicles on system hold for return, time, mileage, recall, or other locks and move to proper lot.
• Tag vehicles flagged for grounding or maintenance and move to correct lot.
• Keep the lot organized for easy access and smooth traffic flow.
• Seek improvement through self-assessment, training, and goal setting.
• Maintain regular attendance and punctuality; perform other duties as assigned.

Job description

Alamo Rent A Car is hiring a Part Time Return Agent at the Lihue Airport location. The role delivers friendly, efficient service during the rental return process and assists customers with returns, ensuring quick and accurate transactions.

Starting pay is $20.53 per hour with 30–39 hours per week across various shifts. Benefits include PTO, rental discounts, 401k with matching, health, life, dental, and vision insurance, plus training and development opportunities.