Airport Rental Return Specialist — Part-Time

Hertz; Kahului (HI); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Weekly pay

Holiday pay

Career growth opportunities

Paid training

Medical, dental & vision after 30 days

Up to 40% off Hertz rentals

Job summary

Hertz in Kahului, HI is seeking an Onsite Return Agent (Rental Car) for a part-time role at 101 Airport Rd. You will be the brand ambassador delivering a fast, friendly vehicle return experience and handling invoices and charges with accuracy.

Role requires customer-service focus, reliable performance, and the ability to work weekends/holidays. Benefits include training, medical options after 30 days, and opportunities for career growth.

Qualifications

• Minimum of one year of sales or customer service in a high-volume or service-oriented environment.
• Proven strong sales and closing skills and the ability to engage in a friendly, engaging manner.
• Basic computer proficiency.

Responsibilities

• Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures.
• Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner.
• Provide the customer with an invoice and a full explanation of their charges.
• Resolve customer issues and concerns professionally using effective customer service techniques; direct queries to the Team Leader when needed.
• Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
• Check fuel level and mileage and clearly explain final charges to the customer.
• Secure vehicle keys and remind customers to remove personal belongings; offer assistance as needed.
• Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and satisfaction.
• Maintain appearance appropriate for best in class customer service.
• Carry out any other duties requested by managers/Team Leaders.
• Keep work area organized and free of clutter

Skills

Customer service

Sales experience

Strong communication

Basic computer skills

Job description

Hertz in Kahului, HI is seeking an Onsite Return Agent (Rental Car) for a part-time role at 101 Airport Rd. You will be the brand ambassador delivering a fast, friendly vehicle return experience and handling invoices and charges with accuracy.

Role requires customer-service focus, reliable performance, and the ability to work weekends/holidays. Benefits include training, medical options after 30 days, and opportunities for career growth.