Airport Car Rental Experience Specialist

Enterprise Mobility; Laredo (TX); Vor Ort; USD 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Zusammenfassung

Enterprise Mobility, operating the National/Alamo brands, is hiring a Customer Experience Representative for the Laredo airport location. The role focuses on delivering friendly, efficient service and guiding customers through rental processes, with emphasis on verifying driver information for smooth checkouts and returns.

The position offers an $16/hour wage and includes benefits such as paid time off, rental car discounts, and health, life, dental, and vision insurance, plus a 401(k) with

Qualifikationen

• Minimum of 1 year of customer service or sales experience in retail, guest services, or hospitality.
• Ability to communicate rental terms and vehicle features clearly.
• Comfort with using sales techniques to offer products and services.

Aufgaben

• Greet customers professionally and promptly.
• Explain rental terms, vehicle features, and available options.
• Offer protections, upgrades, and fuel options as appropriate.
• Assist with directions, maps, and local area information for customers.
• Answer calls for reservations, quotes, and inquiries.
• Monitor rental returns and vehicle conditions, report issues.

Kenntnisse

Customer service experience

Sales experience

Ausbildung

High School Diploma or GED

Jobbeschreibung

Enterprise Mobility, operating the National/Alamo brands, is hiring a Customer Experience Representative for the Laredo airport location. The role focuses on delivering friendly, efficient service and guiding customers through rental processes, with emphasis on verifying driver information for smooth checkouts and returns.

The position offers an $16/hour wage and includes benefits such as paid time off, rental car discounts, and health, life, dental, and vision insurance, plus a 401(k) with