Airport Agent - Ramp and Customer Service

Envoy Air Inc

Lubbock (TX)

On-site

USD 17,000 - 21,000

Full time

14 days+
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Benefits offered by this job

Amazing employee flight privileges
Training and development programs
Comprehensive health and life benefits

Job summary

Envoy Air Inc. is hiring for a Ground Operations role in Texas. The position involves guiding aircraft on taxiways, loading baggage, and operating ground support equipment to ensure safe, on-time departures.

Expected duties include handling bags up to 75 lbs, working outdoors in variable weather, and rotating shifts, including overnights and weekends. Strong English skills and legal work status in the U.S. are required.

Qualifications

  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired REAL ID-compliant state driver's license; or maintain authority/identification to travel for business needs; some license restrictions may apply
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs
  • Must be willing and able to work outside in variable weather conditions
  • Must enjoy working under deadlines, in a physical outdoor job, and have an interest in the airline industry
  • Must be able to read, write, fluently speak, and understand the English language
  • Authorized to work in the United States without sponsorship

Responsibilities

  • Direct incoming and outgoing aircraft on the taxiway to ensure safe and on-time gate entry/exit
  • Load, unload, sort, and transfer passenger baggage, cargo/freight, and company materials (up to 75 lbs)
  • Operate ground equipment such as tugs, belt loaders, and bag carts to assist baggage handling
  • Collaborate with the internal team to ensure a safe and on-time departure
  • May clean the interior of the aircraft and service lavatories.

Job description

Overview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

PAY RATE: $12.28 / hr!

Responsibilities

How will you make an impact?

Responsibilities

  • Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
  • Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
  • Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
  • Collaborate with the internal team to ensure a safe and on-time departure.
  • May clean the interior of the aircraft, clean and service aircraft lavatories.
Qualifications

Who are we looking for?

Requirements

  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
  • Must be willing and able to work outside in variable weather conditions
  • Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
  • Must be able to read, write, fluently speak, and understand the English language
  • Authorized to work in the United States without sponsorship

Please note: The description is intended to provide a brief overview of the position. Its not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

#Envoyoversight

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