Airline Passenger Service Agent - Flexible Schedule

TREGO DUGAN AVIATION OF GRAND ISLAND INC; Morrisville (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

TREGO DUGAN AVIATION OF GRAND ISLAND INC in Morrisville, NC is seeking a part-time Customer Service Agent to help passengers with tickets, baggage, seating, and information. You will support travelers with friendly, efficient service and respond to inquiries during flights and ground operations.

The role requires reading comprehension, English writing, basic computer skills, and a flexible schedule including nights, weekends, and holidays; training will cover safety, procedures, and customer

Qualifications

• Minimum two years of Customer Service experience.
• High School diploma or equivalent.
• Able to type at least 25 wpm and basic computer skills.

Responsibilities

• Process customer tickets, check baggage, assign seats.
• Provide information on schedules, procedures, seating.
• Assist customers with special needs and provide vouchers when appropriate.
• Ensure FAA, airline, and airport regulations are followed.
• Complete required training and work flexible hours including nights and weekends.

Skills

Customer Service

English Proficiency

Education

High School diploma or equivalent

Tools

Typing 25 wpm

Job description

TREGO DUGAN AVIATION OF GRAND ISLAND INC in Morrisville, NC is seeking a part-time Customer Service Agent to help passengers with tickets, baggage, seating, and information. You will support travelers with friendly, efficient service and respond to inquiries during flights and ground operations.

The role requires reading comprehension, English writing, basic computer skills, and a flexible schedule including nights, weekends, and holidays; training will cover safety, procedures, and customer