Airline Gate Agent: Elevate Customer Service & Travel Perks

Piedmont Airlines, Inc.; Greer (SC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k)

Vacation

Family travel on airline network

Medical and dental available

Paid training

Holiday pay

Job summary

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent in the Ground Handling Department in Greer, SC. The role involves assisting passengers with boarding, monitoring computerized boarding, aiding customers with special needs, and adjusting itineraries as required.

Training, the ability to lift up to 70 pounds, and working varied shifts are required. The position emphasizes teamwork, excellent service, and adherence to safety and airline standards.

Qualifications

• Must complete gate training course.
• Must be at least 18 years old.
• Ability to lift up to 70 pounds.
• Strong communication and customer service skills.
• Previous airline experience preferred.
• Basic computer skills.

Responsibilities

• Assist passengers with boarding and disembarking flights.
• Monitor boarding using computerized systems.
• Assist customers with special needs and wheelchairs.
• Change flight itineraries and seat assignments.
• Operate the Jetway.
• Support a team to deliver excellent service.

Skills

Customer service

Communication

Multitasking

Teamwork

Lift 70 lbs

Education

High school diploma or GED

Job description

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent in the Ground Handling Department in Greer, SC. The role involves assisting passengers with boarding, monitoring computerized boarding, aiding customers with special needs, and adjusting itineraries as required.

Training, the ability to lift up to 70 pounds, and working varied shifts are required. The position emphasizes teamwork, excellent service, and adherence to safety and airline standards.