Airline Customer Service Supervisor at ATL Airport - $20.50/hr

Hallmark Aviation Services; Atlanta (GA); Sur place; USD 42 000 - 45 000; Plein temps

Avantages offerts par ce poste

Company Paid Parking

Voluntary Dental

Vision

401K

Résumé du poste

Hallmark Aviation Services in Atlanta, GA is seeking an Airline Supervisor to support the Airline Account Manager with day-to-day operational and administrative tasks, coordinating with the airline client and station manager to uphold high quality standards.

The role requires at least 18 months of airline experience, strong leadership, customer focus, and the ability to work mornings, afternoons or nights, including weekends.

Qualifications

• At least 18 years old with a High School Diploma or GED.
• Must be able to obtain security clearance from US CBP (citizenship/residency required).
• English proficient.
• Basic math skills: adding, subtracting, division, multiplication.
• Computer literate.

Responsabilités

• Assist Airline Account Manager with operational and administrative processes.
• Coordinate with airline client and station manager to meet high quality standards.
• Provide effective communication, verbally and in writing.
• Operate within a team environment and handle varied hours including mornings, afternoons, and nights.
• Resolve basic operational issues such as delays and cancellations.

Connaissances

Leadership

Customer service

Team player

Communication skills

Problem solving

Computer literate

Shift flexibility

Formation

High School Diploma or GED

Description du poste

Tracking Code ATL SUP (AUG26) Job Description

Hallmark Aviation Servicesis seeking a Supervisor for an InternationalAirline in Atlanta, GA.

The Airline Supervisor assists the AirlineAccount Manager withthe airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

• Minimum 18 months Airline ExperiencePreferred
• Strong leadership abilities
• Excellent focus on Customer and Client satisfaction
• Must be able to work morning, afternoon and/or night shift
• Ability and willingness to work harmoniously in a team environment
• Strong leadership, but stronger team player
• Ability to work under pressure
• Able to communicate effectively, verbally and in writing
• Thorough knowledge of airport operations: A rrivals, Departures, Ticket Counter
• Basic knowledge of airline reservations
• Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
• Computer, typing and ticketing experience
• Able to operate independently and work varied hours

Required Skills

Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
• English proficient
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

Job Location Atlanta, Georgia, United States Position Type Full-Time/Regular

Required Training

Required to study, and successfully complete two weeks of paid training

Shift

Schedule [i.e. M/T/W/F/Sun or TBA]

TBD. Weekends and Holidays Required

Language

Salary/Benefits

$20.50/hr, Company Paid Parking, Voluntary Dental, Vision & 401K