Airline Customer Service Agent - Flexible Nights & Weekends

Trego-Dugan Aviation Inc; Hebron Estates (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Trego-Dugan Aviation Inc. is seeking a Customer Service Agent responsible for providing exceptional customer service to all clients. This role requires a flexible schedule, including nights, weekends, and holidays, to accommodate varying flight schedules.

The successful candidate will manage ticket processing, assist customers with inquiries, and ensure compliance with all relevant regulations. Physical demands include the ability to lift heavy luggage and perform tasks requiring physical dexterity.

Qualifications

• Must have a valid driver's license.
• Must pass a 10-year background check and pre-employment drug test.
• Must be well groomed and physically fit.

Responsibilities

• Providing total customer service to all people desiring to use customer or charter service.
• Processing Customers tickets and checking baggage.
• Ensuring FAA, Airline, and airport regulations are followed.

Skills

Excellent communication skills

Ability to work efficiently under time constraints

Bilingual skills

Job description

Trego-Dugan Aviation Inc. is seeking a Customer Service Agent responsible for providing exceptional customer service to all clients. This role requires a flexible schedule, including nights, weekends, and holidays, to accommodate varying flight schedules.

The successful candidate will manage ticket processing, assist customers with inquiries, and ensure compliance with all relevant regulations. Physical demands include the ability to lift heavy luggage and perform tasks requiring physical dexterity.