Airfreight Manager

Shipco Transport Inc.; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short/Long-term disability

401(k) matching

Wellness program

Job summary

Shipco Transport Inc. in Houston, TX invites an experienced Airfreight Manager to lead the Air Import and Export operations, ensure compliance, manage a team, and optimize workflow from origin to delivery.

The ideal candidate has 3–5 years in airfreight, strong regulatory knowledge (IATA, TSA, U.S. Customs), leadership skills, and a track record of improving service levels in a fast-paced environment.

Qualifications

• Minimum 3–5 years of airfreight forwarding experience with supervisory responsibility.
• Strong leadership to motivate coaching teams in a fast-paced environment.
• Comprehensive knowledge of airfreight operations, import/export, documentation, and customs procedures.
• Solid understanding of IATA regulations, TSA requirements, and Incoterms.

Responsibilities

• Lead and oversee daily operations of Air Import and Export, ensuring compliance with procedures.
• Supervise and develop team members; manage workloads and performance to meet goals.
• Ensure accurate processing of airfreight shipments, including bookings, docs, and carrier coordination.
• Monitor shipment progress; communicate with customers, overseas agents, airlines, and internal stakeholders.
• Maintain billing accuracy, cost control, data integrity, and regulatory compliance.
• Prepare monthly operational/financial reports and support budgeting/forecasting.

Skills

Airfreight operations

Leadership

Regulatory knowledge

IATA TSA U.S. Customs

Documentation

Stakeholder communication

Cost awareness

TMS software

Education

Bachelor's degree in Supply Chain/Logistics/Business

Tools

Excel

TMS

Job description

Airfreight Manager

Department: Airfreight

Employment Type: Full Time

Location: Houston, TX

Reporting To: Ronni Jensen

Description

As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one stop’ provider of worldwide transportation solutions. Website: www.shipco.com

Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our HAF branch located in Houston, TX for an experienced Airfreight Manager.

We are looking for a candidate who is pro‑active, dynamic, highly motivated, reliable and who understands and appreciates the importance of a team effort. The candidate should also possess the ability to ‘think outside the box’, and think and work outside their local market, and be aware of various time zones and regional norms for all parties involved.

Key Responsibilities

• Lead and oversee the daily operations of the Air Import and Export departments, ensuring compliance with company procedures and service standards.
• Supervise, coach, and develop team members while managing workloads, productivity, and performance to meet operational goals.
• Ensure accurate and timely processing of airfreight shipments, including bookings, documentation, customs compliance, and carrier coordination.
• Monitor shipment progress, resolve operational issues, and proactively communicate with customers, overseas agents, airlines, and internal stakeholders.
• Maintain operational accuracy by ensuring timely billing, cost control, data integrity, and compliance with IATA, TSA, U.S. Customs, and other regulatory requirements.
• Prepare monthly operational and financial performance reports for Shipco Corporate Management and lead the annual budgeting and forecasting process for the branch.

Skills, Knowledge and Expertise

• Minimum of 3-5 years of airfreight forwarding experience, including supervisory or management responsibility within Air Import, Air Export, or both.
• Strong leadership skills with the ability to motivate, coach, and develop high-performing teams in a fast-paced environment.
• Comprehensive knowledge of international airfreight operations, including import, export, documentation, customs procedures, and shipment lifecycle management.
• Solid understanding of IATA regulations, TSA security requirements, U.S. Customs regulations, Incoterms, and hazardous materials handling.
• Experience coordinating with airlines, ground handling agents, trucking companies, customs brokers, and overseas offices.
• Strong knowledge of air carrier services, routings, transit times, and truck transportation, including LTL and airport recovery procedures.
• Proficient in preparing and reviewing air waybills, customs documentation, commercial invoices, and other shipping documents.
• Ability to manage shipments from origin through final delivery while independently resolving operational challenges and making sound business decisions.
• Strong financial awareness with experience reviewing freight costs, vendor charges, customer billing, and operational profitability.
• Excellent verbal and written communication skills with the ability to build strong relationships with customers, carriers, vendors, and internal teams.
• Highly organized, detail-oriented, and able to prioritize multiple tasks while meeting deadlines in a high-volume environment.
• Experience with transportation management systems (TMS), freight forwarding software, and Microsoft Office applications, including Excel.
• Commercial awareness and business development experience are considered a plus.
• Bachelor's degree in Supply Chain, Logistics, Business, or a related field is preferred, but equivalent industry experience will be considered.
• IATA Dangerous Goods, Customs Brokerage, or other industry certifications are considered an advantage.

Benefits

We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.

We offer medical, dental, life and vision insurance, STD and LTD insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.

Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.