Air Import Specialist

Scan Global Logistics; Hempfield Township (Westmoreland County); On-site; USD 52,000 - 76,000; Full time

Job summary

Scan Global Logistics in Jamaica, NY is seeking an Air Import Specialist to manage end-to-end air import operations, coordinating shipments, customs compliance, and documentation to ensure accuracy and on-time delivery. You will work with airlines, forwarders, brokers, and internal teams to control costs, provide excellent customer service, and stay compliant with changing regulations.

This role requires a Bachelor's degree in Logistics or related field and at least 2 years of air import or

Qualifications

• Bachelor's degree in Logistics, Supply Chain, or related field preferred.
• Minimum 2 years of Air Import or Freight Forwarding experience required.
• CargoWise experience required.
• Strong knowledge of customs regulations and international trade laws.

Responsibilities

• Manage end-to-end air import operations, ensuring timely and accurate shipment movement and documentation.
• Prepare and verify import documents for accuracy and compliance.
• Coordinate with airlines, overseas agents, truckers, and vendors to secure rates and on-time delivery.
• Oversee customs clearance and duties/taxes payment for regulatory compliance.
• Maintain effective communication with customers, vendors, and internal teams to resolve issues.

Skills

Excellent communication

Negotiation skills

Attention to detail

Organizational skills

Customer service oriented

Education

Bachelor's degree in Logistics, Supply Chain, or related field

Tools

CargoWise

Job description

At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air or any other modes of transportation.

Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.

This is a direct hire, full time, on-site position based in Jamaica, New York.

Position Overview:

The Air Import Specialist is responsible for managing the complete air import process — from coordinating shipments and ensuring customs compliance to providing exceptional customer service and cost control. This role involves close collaboration with airlines, freight forwarders, customs brokers, and internal teams to ensure timely, accurate, and efficient handling of air freight shipments in accordance with company and regulatory standards.

Job Duties:

• Manage end-to-end air import operations, ensuring timely and accurate movement of freight and related documentation.
• Prepare, review, and verify import documents such as air waybills, commercial invoices, and packing lists for accuracy and compliance.
• Coordinate with airlines, overseas agents, truckers, and vendors to track shipments, secure competitive rates, and ensure on-time delivery.
• Oversee customs clearance by submitting necessary paperwork, paying duties/taxes, and ensuring full regulatory compliance.
• Maintain effective communication with customers, vendors, and internal teams to resolve issues and provide updates.
• Monitor and control import-related costs, ensuring adherence to budgets and service level expectations.
• Verify shipment weights, volumes, and rates, calculate and confirm pricing as needed.
• Stay current on import regulations, tariff classifications, and process improvements to enhance operational efficiency.
• Escalate shipment or compliance issues to management when necessary and assist with other department duties as assigned.

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain, or a related field (preferred).
• Minimum 2 years of experience in Air Import or Freight Forwarding operations.
• Previous experience with CargoWise is required
• Strong knowledge of customs regulations, bonded cargo, and international trade laws.
• Solid understanding of quoting, carrier costs, margins, and market rates.
• Excellent communication and negotiation skills.
• Strong attention to detail, and organizational skills.
• Customer service oriented
• Proficient in Microsoft Office (Excel, Word) and standard logistics tracking systems and tools.
• Ability to work effectively in a fast-paced environment.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Job Type: Full-time

Schedule: 8-hour shift (Monday to Friday)