Air Quality Customer Success Champion – Onsite in Monroe

OmniCleanAir LLC

Monroe (WA)

On-site

USD 33,000 - 47,000

Full time

14 days+

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Benefits offered by this job

Paid holidays and paid time off

Medical, dental, and vision coverage

Simple IRA with 3% employer match

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Life Insurance and AD&D plans

ORCA Passport benefit for new hires

Job summary

Omni CleanAir LLC in Monroe, WA is seeking a Customer Success Specialist to ensure customer satisfaction from pre-sale support through order fulfillment. You will educate customers on the product portfolio, nurture relationships with clients and resellers, and assist the commercial team with partnerships and growth.

Strong communication, problem solving, and collaborative spirit are essential. The role is based at our Monroe headquarters with on-site work and offers a comprehensive benefits

Qualifications

Time management to meet deadlines and handle multiple tasks.
Excellent customer service and communication skills.
Experience with CRM software is a plus.

Responsibilities

Develop understanding of Omni CleanAir products to educate customers.
Build strong relationships with customers and understand their goals.
Support the commercial team in expanding distribution and partnerships.

Skills

Time management

Multitasking

Customer service

Phone skills

Collaboration

Problem solving

Education

High school diploma/GED

Associates degree or higher preferred

Tools

Microsoft Office

Salesforce/Zoho CRM (CRM software)

Job description

Strong communication, problem solving, and collaborative spirit are essential. The role is based at our Monroe headquarters with on-site work and offers a comprehensive benefits

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