Air & Ocean Specialist, Senior

Buckland; Port Huron (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

Colonial Group's Air & Ocean team is seeking a Senior Specialist to coordinate documentation, clearance support, and delivery after clearance. You will monitor entry and summary preparations to ensure shipments align with US CFR requirements.

In this role you will partner with forwarders, maintain accurate PODs, handle tracing, and help optimize department processes. Strong communication and three years of relevant experience are essential for success in a fast-paced logistics environment.

Qualifications

• High school diploma or equivalent.
• Minimum three years of relevant work experience.
• Intermediate MS Office experience.
• Strong verbal and written communication skills.
• Excellent problem solving and decision-making skills.

Responsibilities

• Provide the highest level of customer service to clients.
• Responsible for all Import of Air & Ocean shipments.
• Work with forwarders on daily basis.
• Ensure POD is supplied.
• Expediting and tracing as required.
• Determination of profit levels and billing.
• Process required customs documentation.
• Development, implementation, and maintenance of department processes.
• Other duties as assigned.

Skills

Air & Ocean

Documentation

Customer service

Communication

Problem solving

Education

High school diploma

Tools

MS Office

Job description

Air & Ocean Specialist, Senior

Our Vision

Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the success of all Customers and Stakeholders.

The Role

This position is responsible for coordinate the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations.

Key Responsibilities

• Provide the highest level of customer service to clients.
• Responsible for all Import of Air & Ocean shipments.
• Work with forwarders on daily basis.
• Ensure POD is supplied.
• Expediting and tracing as required.
• Determination of profit levels and billing.
• Process required customs documentation.
• Development, implementation, and maintenance of department processes.
• Other duties as assigned.

Leadership Responsibilities

• N/A

Job Details

• Reports to Team Leader, Air & Ocean
• Permanent
• Operations
• Full-time/Part-time
• US
• Remote/Hybrid/Office

Required Qualifications and Experience

• High school diploma or equivalent.
• Minimum three years of relevant work experience.
• Intermediate MS Office experience.
• Strong verbal and written communication skills.
• Excellent problem solving and decision-making skills.

Physical Demands

• Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement.
• Occasionally must carry/lift loads of up to 15 lbs.

Work Environment

• Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyze.