Air & Ocean Specialist, Junior

Colonial Group; Ohio; Hybrid; USD 38,000 - 54,000; Full time

Job summary

Colonial Group seeks a Junior Air & Ocean Specialist to coordinate documentation and advance clearance for imports, monitor entry summaries, and ensure shipments are entered per US regulations. You will work with forwarders and support billing, POD, and process improvements.

The role emphasizes accuracy, communication, and multitasking in a dynamic logistics environment, with flexible work arrangements.

Qualifications

• High school diploma or equivalent is required.
• Minimum one year of relevant work experience.
• Basic MS Office experience.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to handle multiple tasks.
• Excellent problem solving and decision-making skills.

Responsibilities

• Provide the highest level of customer service to clients.
• Responsible for all Import of Air & Ocean shipments.
• Work with forwarders on daily basis.
• Ensure POD is supplied.
• Expediting and tracing as required.
• Determination of profit levels and billing.
• Process required customs documentation.
• Assist in development, implementation, and maintenance of department processes.
• Other duties as assigned.

Skills

Communication skills

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

MS Office

Job description

Air & Ocean Specialist, Junior

Our Vision

Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the success of all Customers and Stakeholders.

The Role

This position is responsible for coordinate the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations.

Key Responsibilities

• Provide the highest level of customer service to clients.
• Responsible for all Import of Air & Ocean shipments.
• Work with forwarders on daily basis.
• Ensure POD is supplied.
• Expediting and tracing as required.
• Determination of profit levels and billing.
• Process required customs documentation.
• Assist in development, implementation, and maintenance of department processes.
• Other duties as assigned.

Leadership Responsibilities

• N/A

Job Details

• Reports to: Team Leader, Air & Ocean
• Contract type: Permanent
• Department: Operations
• Working hours: Full-time/Part-time
• Location: US
• Work arrangement: Remote/Hybrid/Office

Required Qualifications and Experience

• High school diploma or equivalent.
• Minimum one year of relevant work experience.
• Basic MS Office experience.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to handle multiple tasks.
• Excellent problem solving and decision-making skills.

Physical Demands

• Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement.
• Occasionally must carry/lift loads of up to 15 lbs.

Work Environment

• Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyze.