Air Import Coordinator

Addison Group; Dallas (TX); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Addison Group is hiring on behalf of our client for an experienced Air Import Coordinator. This role supports international air freight operations by managing import shipments, preparing documentation, coordinating transportation, and ensuring timely delivery.

The ideal candidate has prior experience in air freight forwarding, thrives in a fast-paced environment, and is comfortable working with multiple systems and internal and external partners.

Qualifications

• High school diploma or GED required.
• At least 2 years of freight forwarding experience focusing on air imports.
• Experience with CargoWise, AS400, or similar freight management systems.
• Proficient with Microsoft Office (Excel, Outlook, Word).
• Knowledge of international shipping, Incoterms, and customs documentation.
• Understanding of customs regulations and tariff requirements is preferred.
• Strong organizational skills with attention to detail and multitasking.
• Excellent communication and customer service in a fast-paced environment.
• Preferred: college coursework or degree in Supply Chain or Logistics.
• Preferred: specialized air import experience; hazardous shipments; Asia shipping familiarity.
• Bilingual skills are a plus.

Responsibilities

• Coordinate the processing of international air import shipments from arrival through final delivery.
• Prepare, review, and distribute import documentation while ensuring accuracy and regulatory compliance.
• Arrange transportation with carriers, trucking companies, warehouses, and other logistics partners.
• Create shipping labels, delivery orders, invoices, and freight billing docs as required.
• Communicate with customs brokers, customers, and providers to resolve issues and provide updates.
• Enter shipment information into transportation management systems and maintain records.
• Track shipments, monitor delivery timelines, and address delays or discrepancies.
• Support customer service by responding to inquiries and assisting with shipment-related requests.
• Maintain organized files and documentation following company procedures.

Skills

Freight forwarding experience (air)

Air imports

Customer service

Attention to detail

Multi-system workflows

Education

High school diploma or GED

Tools

CargoWise

AS400

MS Excel

Job description

Role: Air Import Coordinator

Location: DFW Airport, TX

Work Schedule: Monday – Friday, 9:00 AM – 5:30 PM (Fully Onsite)

Rotating Sunday shift (approximately 3–4 hours onsite)

Employment Type: Contract-to-Hire

Compensation: $23 - $26/hr

Industry: Logistics & Transportation

Benefits: This role is eligible for medical, dental, vision and 401k. Benefits available after 60 days on contract.

Job Overview

Addison Group is hiring on behalf of our client for an experienced Air Import Coordinator. This position supports international air freight operations by managing import shipments, preparing documentation, coordinating transportation, and ensuring timely delivery. The ideal candidate has prior experience in air freight forwarding, thrives in a fast-paced environment, and is comfortable working with multiple systems and internal and external partners.

Key Responsibilities

• Coordinate the processing of international air import shipments from arrival through final delivery.
• Prepare, review, and distribute import documentation while ensuring accuracy and compliance with applicable regulations.
• Arrange transportation with carriers, trucking companies, warehouses, and other logistics partners to facilitate efficient shipment movement.
• Create shipping labels, delivery orders, invoices, and freight billing documentation as required.
• Communicate with customs brokers, customers, and transportation providers to resolve shipment issues and maintain timely updates.
• Enter shipment information into transportation management systems and maintain accurate electronic records.
• Track shipments, monitor delivery timelines, and proactively address delays or discrepancies.
• Support customer service functions by responding to inquiries and assisting with general shipment-related requests.
• Maintain organized files and documentation while following established company procedures and compliance standards.

Qualifications

• High school diploma or GED required.
• At least 2 years of experience in freight forwarding with a focus on air imports or a combination of air import/export experience.
• Experience working with freight forwarding or transportation management software such as CargoWise, AS400, or similar platforms.
• Intermediate proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Familiarity with international shipping practices, Incoterms, customs documentation, and import/export processes.
• Understanding of customs regulations and tariff requirements is preferred.
• Strong organizational skills with excellent attention to detail and the ability to manage multiple priorities.
• Effective communication and customer service skills in a fast-paced environment.

Preferred Qualifications

• College coursework or degree in Supply Chain, Logistics, or a related field.
• Specialized experience supporting air import operations.
• Experience handling hazardous or regulated shipments.
• Familiarity with international shipping practices involving Asia is a plus.
• Bilingual language skills are a plus.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.