Air Import Specialist

DHL Freight; Atlanta (GA); On-site; USD 29,370 - 39,165; Full time

Benefits offered by this job

Competitive base salary

401(k) Match

Stock Purchase Plan

Comprehensive Medical Plans

Vision Coverage

Dental Coverage

Paid Time Off

Job summary

A leading logistics provider is seeking an Air Import Specialist in Atlanta, Georgia. The role involves coordinating air import shipments, handling import documentation, and providing excellent customer service. Candidates should have at least 1 year of experience in logistics or freight forwarding. The position offers competitive pay, benefits including a 401(k) match, and opportunities for career growth within a global organization.

Qualifications

• 1+ year experience in transportation, logistics, or freight forwarding.
• Must be 18 years of age or older.
• Air import experience preferred.

Responsibilities

• Coordinate air import shipments for timely bookings.
• Prepare necessary import documentation.
• Communicate with customers about shipment statuses.

Skills

Customer service skills

Detail oriented

Strong follow-up skills

Proficient with Microsoft Office

Cargo Wise systems knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Title

Air Import Specialist

Job Location

Atlanta, Georgia

Overview

As an Air Import Specialist, you will be responsible for the movement of our customer’s air import shipments. You will be the main point of contact for coordination between customer’s shipment imports and shipping carriers.

Key Responsibilities

• Completes coordination between all applicable parties for all air import shipments for our customers; ensures timely bookings with airline on customer behalf
• Prepares import documentation in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
• Compliant filing of AES (automated electronic system) import customs
• Responsible for timely completion of import documents and coordinate with both customer and/or warehouse for timely delivery of cargo
• Communicates regularly with customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
• Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
• Ensure customer profiles are accurate and updated
• Meet all KPI’s assigned and audited by the Control Tower

Skills / Requirements

• 1+ year experience in the transportation, logistics, or freight forwarding industry; air import experience preferred but not required
• Must be 18 years of age or older
• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook)
• Cargo Wise systems knowledge is a plus

Pay Range

$21.32 - $28.43/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: 1-for-1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.