Air Import Agent

Morrison Express; Elk Grove Village (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Morrison Express is seeking a detail-oriented dispatcher in Elk Grove Village, IL to manage high-volume import transactions, coordinate with carriers and customers, and ensure accurate documentation and on-time deliveries. The role requires 1–3 years in dispatch or truck brokerage, strong Excel skills, and willingness to work Sunday–Thursday 8:00 am to 4:30 pm with occasional extended hours.

Responsibilities include tracking arrivals, processing bills of lading, and coordinating with sales and

Qualifications

• 1-3 years in a dispatch or truck brokerage environment negotiating rates and booking Dry Vans, Straight Trucks, and Sprinter/Cargo Vans with carriers.
• Proficient in using Excel for tracking and data entry.
• Willingness to work extended hours when needed.

Responsibilities

• Track cargo arrival and update milestones in the Freight Management System.
• Process high-volume import transactions including booking, billing, classifications, and releases as appropriate.
• Ensure shipping documents match shipments and obtain carrier documentation.
• Communicate with customers, carriers, and offices to respond quickly to needs.
• Issue delivery orders and manage inbound moves, ITs, and permits as required.
• Verify carrier invoices against documentation before payment.

Skills

Dispatch coordination

Multitasking

Time management

Positive attitude

Attention to detail

Education

HS Diploma

Tools

Excel

Job description

*** Must be willing to work Sunday - Thursday 8:00 am - 4:30pm ***

Role & Responsibilities:

• Track cargo arrival prior to arrival and update FMS milestones as per company guidelines.
• Receive, review, and process high-volume and/or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.
• Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.
• Obtain documentation from carrier operators, match it with pre-advice and open files on the freight management system (FMS).
• Work closely with sales, account managers or sales office to respond expeditiously to customers’ needs.
• Communicate to customers, carriers, and other offices/agents in a quick and thorough manner.
• Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoice process.
• Generate freight transfer and support it with appropriate documentation.
• Process bills of lading and provide clear instructions to the team for handling each shipment.
• Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the IATA, CFR.
• Communicate timely with clients to set up and complete delivery of shipments.
• Issue delivery orders to carriers/truckers to arrange timely delivery.
• Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.
• Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.
• Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations / agents involved of these actions. File preliminary notices of claim.
• Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the accounting department to properly credit and bill A/R and A/P.
• Complete all tracking and billing milestones as set forth by company guidelines.

Qualifications:

• HS Diploma
• 1-3 years in a dispatch or truck brokerage environment negotiating rates and booking Dry Vans, Straight Trucks, and Sprinter/Cargo Vans with carriers.
• Good working knowledge of Excel.
• Experience with planning/scheduling Preferred.
• Ability to multitask in a fast-paced working environment with a Good Can-do attitude.
• Good time management with attention to detail.
• Looking for a detail-oriented individual with the ability to maintain a good positive attitude towards employees, customers, and carriers with the willingness to go the extra mile to get the job done.
• Must be able to work extended hours when needed.

MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, Holidays, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.