Air Freight Import Specialist: Seamless Cargo Coordination

Deutsche Post; El Paso (TX); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

Deutsche Post's DHL Global Forwarding in El Paso, Texas is seeking an Air Freight Import Specialist to manage the movement of customers' air import shipments. You will be the main contact between customers, customs brokers, and carriers to ensure smooth coordination and accurate data entry.

Responsibilities include confirming arrival times, coordinating with customs brokerage, tracking shipment milestones in CW1, handling documentation for cargo release, and maintaining proactive, professional

Qualifications

• Exceptional customer service skills.
• Detail oriented and strong follow-up skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Air freight industry experience preferred.
• CargoWise systems knowledge is a plus.

Responsibilities

• Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries.
• Work with air and ground transportation partners to handle shipments.
• Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment.
• Further increase customer satisfaction and business share through proactive and regular contact.
• Communicate with and ensure release of freight from air carriers.

Skills

Customer service

Detail orientation

Follow-up

Microsoft Office

Air freight

Tools

CargoWise

Job description

Deutsche Post's DHL Global Forwarding in El Paso, Texas is seeking an Air Freight Import Specialist to manage the movement of customers' air import shipments. You will be the main contact between customers, customs brokers, and carriers to ensure smooth coordination and accurate data entry.

Responsibilities include confirming arrival times, coordinating with customs brokerage, tracking shipment milestones in CW1, handling documentation for cargo release, and maintaining proactive, professional