Air Freight Gateway Leader

JAS Forwarding (usa), Inc.; Los Angeles (CA); On-site; USD 110,000 - 120,000; Full time

Job summary

JAS Forwarding (USA), Inc. is seeking a senior Operations leader to oversee Air Gateway import/export activities in Los Angeles.

You will drive efficiency, negotiate with carriers, and manage budgets while ensuring top-tier service levels for internal and international partners. Ideal candidates bring extensive gateway/air freight experience, strong leadership, and a track record of improving operational performance.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain, Transportation, or related field preferred; equivalent education/experience considered.
• 5-7 years of freight forwarding, transportation, or logistics experience.
• 4+ years of Gateway, HUB, or air freight consolidation operations experience.
• 4+ years of leadership or supervisory experience.
• Knowledge of domestic and international transportation networks, routing, and cargo movement.
• Experience negotiating carrier agreements and managing airline relationships.
• Experience managing KPIs and driving operational performance.

Responsibilities

• Lead and manage all Air Gateway import and export operations per policy.
• Drive service quality and operational performance for internal branch customers, overseas partners, and external stakeholders.
• Develop strategies to improve efficiency, productivity, and cost management in gateway operations.
• Oversee scheduled consolidation services and ensure timely, accurate movement of freight domestically and internationally.
• Coordinate export consolidations and advise U.S. stations and global network partners.
• Build and maintain relationships with airlines, carriers, and service providers to support capacity and service objectives.
• Negotiate pricing, service agreements, and operational parameters with carriers.
• Monitor carrier performance and address service failures promptly and document outcomes.
• Implement, maintain, and improve operational procedures, communication standards, and customer service processes.
• Manage departmental budgets and support financial objectives through cost control.
• Partner with Operations, Finance, HR, and Compliance to resolve operational, personnel, and administrative matters.
• Ensure compliance with policies, regulatory requirements, security protocols, and work instructions.
• Analyze operational metrics and develop action plans for continuous improvement and performance excellence.
• Perform additional duties and special projects as assigned.

Skills

Air gateway operations

Leadership

Process improvement

Analytical skills

Communication

Carrier management

Budgeting & cost control

Negotiation with carriers

Microsoft Office

Education

Bachelor's degree in Business, Logistics, Supply Chain, Transportation, or related field preferred.

Equivalent combination of education and industry experience will be considered.

Tools

Microsoft Office Suite

Transportation systems

Job description

JAS Forwarding (USA), Inc. is seeking a senior Operations leader to oversee Air Gateway import/export activities in Los Angeles.

You will drive efficiency, negotiate with carriers, and manage budgets while ensuring top-tier service levels for internal and international partners. Ideal candidates bring extensive gateway/air freight experience, strong leadership, and a track record of improving operational performance.