Air Freight Export Lead: Efficient Ops & Growth

Apollo Freight Inc; Los Angeles (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Apollo Freight Inc in Los Angeles is seeking an Air Freight Export Supervisor to oversee daily air freight operations, ensuring accuracy, timeliness, and efficiency while guiding a team of agents and supporting account managers.

You will coordinate with the Operations group, maintain regulatory compliance, train staff, monitor performance, and develop opportunities to grow air freight with existing clients.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 3–5 years of logistics experience, preferably in the perishable or temperature-controlled sectors.
• Proven experience in supervising air freight export operations and leading a team.
• Proficiency in English (verbal and written); Spanish preferred.
• Strong organizational and leadership skills with ability to guide and support a team.

Responsibilities

• Oversee day-to-day air freight export operations, ensuring services are performed accurately, on time, and efficiently.
• Supervise and support a team of air freight export agents and assist account managers in meeting customer service and operational goals.
• Provide training, guidance, and performance feedback to team members to maintain a productive and collaborative work environment.
• Ensure compliance with applicable regulations, customs requirements, and industry standards related to air freight services.
• Coordinate closely with the Operations team to ensure proper handling, receipt, and dispatch of cargo.
• Monitor operational processes to reduce errors, improve efficiency, and maintain service quality.
• Assist in maintaining relationships with key customers by responding to operational needs and resolving issues promptly.
• Support efforts to grow air freight business by identifying opportunities within existing accounts and assisting with new client onboarding.
• Prepare regular operational reports related to shipment performance, service quality, and customer feedback.
• Promote best practices in logistics operations, quality assurance, and customer service within the air freight team.

Skills

Team supervision

Customer service

English proficiency

Negotiation skills

Education

Bachelor’s degree in business or related field

Tools

Logistics software

MS Office

Job description

Apollo Freight Inc in Los Angeles is seeking an Air Freight Export Supervisor to oversee daily air freight operations, ensuring accuracy, timeliness, and efficiency while guiding a team of agents and supporting account managers.

You will coordinate with the Operations group, maintain regulatory compliance, train staff, monitor performance, and develop opportunities to grow air freight with existing clients.