Air Freight Customer Service Specialist

Ryan Air, Inc.; Nome (AK); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Ryan Air, Inc. is seeking a Customer Service Agent to resolve customer needs promptly and ensure accurate paperwork and system updates. You will greet customers, assist with freight, and process Takeflite sales tasks daily, while handling flight operations documents and ground service paperwork.

The role requires strong communication, problem-solving, and the ability to work independently or in a team. The position supports Anchorage/Nome stations and involves active physical duties as described.

Qualifikationen

• High school graduate or equivalent.
• Must have proven customer service skills.
• Must have excellent communication skills.
• Ability to take directions and be flexible.
• Ability to analyze and solve problems.
• Able to work independently as well as part of a team.
• Must have general office skills.
• Prior applicable experience preferred.

Aufgaben

• Greeting and assisting customers with shipping, receiving or locating freight.
• Processing Takeflite sales tasks and sales documents daily.
• Handling computer database flight operations tasks and flight documents.
• Responsible for ground service contracts customer service and paperwork.
• Maintains office and customer service areas, keeping them clean and neat.
• Other duties as assigned.

Kenntnisse

Customer service

Communication

Problem solving

Teamwork

Office skills

Ausbildung

High school diploma

Tools

Takeflite

Jobbeschreibung

Ryan Air, Inc. is seeking a Customer Service Agent to resolve customer needs promptly and ensure accurate paperwork and system updates. You will greet customers, assist with freight, and process Takeflite sales tasks daily, while handling flight operations documents and ground service paperwork.

The role requires strong communication, problem-solving, and the ability to work independently or in a team. The position supports Anchorage/Nome stations and involves active physical duties as described.