Airport Customer Service & Freight Operations Agent

Ryan Air, Inc.; Emmonak (AK); On-site; USD 42,000 - 62,000; Full time

Job summary

Ryan Air, Inc. is seeking a Customer Service Agent in Alaska to resolve customer needs promptly and accurately.

You will greet customers and assist with shipping, receiving, or locating freight, over-the-counter or by phone, and process Takeflite sales tasks daily. You will perform computer database flight operations tasks, manage ground service contracts and related paperwork, and maintain a clean, professional office and customer area.

Qualifications

• Must have proven customer service skills.
• Excellent communication abilities are required.
• Able to analyze and solve problems.
• Able to work independently or as part of a team.
• General office skills are expected.

Responsibilities

• Greet and assist customers with shipping, receiving, or locating freight.
• Process Takeflite sales tasks and sales documents daily.
• Handle computer database flight operations tasks and flight documents.
• Manage ground service contracts and related paperwork.
• Keep the office and customer areas clean and organized.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Independent work

Education

High school diploma or equivalent

Job description

Ryan Air, Inc. is seeking a Customer Service Agent in Alaska to resolve customer needs promptly and accurately.

You will greet customers and assist with shipping, receiving, or locating freight, over-the-counter or by phone, and process Takeflite sales tasks daily. You will perform computer database flight operations tasks, manage ground service contracts and related paperwork, and maintain a clean, professional office and customer area.