Air Force Network Support Technician - Remote Site

Clear Destination Inc.; Alaska; On-site; USD 65,000 - 100,000; Full time

Job summary

ASRC Federal Communications seeks a Network Support Technician to provide technical and operational support for PC hardware/software. The role covers network management, AD account handling, and incident resolution across a DoD contract at Eareckson Air Station (EAS) in Alaska.

The position includes a 3 months on-site / 1 month off rotation, on-site dorm housing, meals provided in the cafeteria, and government-provided transport from Anchorage.

Qualifications

• Three (3) years of computer/help desk experience.
• Two (2) years’ experience in maintenance, repair and installation of computer and network cabling/wiring.
• DoD 8570 IAT Level I certifications (CompTIA A+ CE and Network+ CE).
• DoD 8570 IAT Level II certifications or ability to obtain within 90 days of hire.
• Experience with Microsoft Office products (Word, Excel, Outlook).
• Experience with secure data storage and antivirus software.

Responsibilities

• Manage user accounts and resources using Active Directory for local network.
• Troubleshoot network issues and coordinate with JBER teams.
• Resolve hardware/software problems and coordinate repairs.
• Assist users via phone, email, or in person.
• Research issues in AIMS software and coordinate with IT for solutions.
• Install/configure network operating systems and hardware.
• Support LAN/WAN including security configurations.

Skills

Help desk experience

DNS/AD administration

Networking troubleshooting

Security best practices

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Avast Antivirus

Backup software

Job description

ASRC Federal Communications seeks a Network Support Technician to provide technical and operational support for PC hardware/software. The role covers network management, AD account handling, and incident resolution across a DoD contract at Eareckson Air Station (EAS) in Alaska.

The position includes a 3 months on-site / 1 month off rotation, on-site dorm housing, meals provided in the cafeteria, and government-provided transport from Anchorage.