Air Export Operations Specialist

LaSalle Network; Wood Dale (IL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Benefits enrollment for consultants

Job summary

LaSalle Network is partnering with a leading global logistics provider to identify an Operations Coordinator - Air Export to join their Wood Dale, IL team. This role supports daily operational workflows, data accuracy, and shipment coordination in a fast-paced environment.

You'll enter and process Air Export shipments in KWE's systems, prepare export documents, track shipments with carriers, and assist with invoicing and billing while upholding IATA standards.

Qualifications

• 3+ years of Air Export/Freight Forwarding experience.
• Experience with Air Export operations, including shipment processing, documentation, tracking, and carrier coordination.
• Strong customer service, data entry, and high-volume email management skills.
• Ability to manage multiple shipments and deadlines in a fast-paced environment.
• Knowledge of Air Export documentation, shipment tracking, and customer invoicing/billing.
• Familiarity with Dangerous Goods (DG), TSA, and IATA regulations.
• Strong attention to detail.
• Intermediate Microsoft Office proficiency.

Responsibilities

• Enter and process Air Export shipment information accurately within KWE's systems.
• Generate required export documentation and ensure appropriate rates, charges, and export filing requirements are applied.
• Coordinate shipment pickups from customers/vendors to KWE's Wood Dale facility.
• Track and trace shipments with carriers from origin through final destination.
• Prepare, assemble, and distribute required Air Export documentation.
• Support freight inspections and ensure shipments meet applicable IATA flight standards.
• Create customer invoices and assist with troubleshooting billing discrepancies or issues.
• Accurately update shipment milestones to ensure proper processing by operations and warehouse teams and adherence to KPI requirements.
• Follow account-specific SOPs to maintain consistent and accurate service.
• Communicate shipment updates, issues, and exceptions internally and with customers.
• Manage a high volume of email communication and account activity while meeting required deadlines.
• Escalate account, shipment, or documentation issues appropriately.

Skills

Air Export experience

Data entry

Customer service

Email management

Attention to detail

MS Office

Tools

KWE systems

Job description

LaSalle Network is partnering with a leading global logistics provider to identify an Operations Coordinator - Air Export to join their Wood Dale, IL team. This role supports daily operational workflows, data accuracy, and shipment coordination in a fast-paced environment.

You'll enter and process Air Export shipments in KWE's systems, prepare export documents, track shipments with carriers, and assist with invoicing and billing while upholding IATA standards.